Support Center

Invalid images

Last Updated: Jan 05, 2013 11:07PM BRST

When you try to heart images using the bookmarklet some images may not get the pink border, that means they can't be hearted.

To be hearted an image must meet all the requirements below:
1. a width that is greater than or equal to 240 pixels
2. a height that is greater than or equal to 200 pixels
3. a valid image extensions (jpg, png, gif)

invalid_with-valid.png

On the image above you can see one of the images on the site didn't get the pink border because even though the width is bigger than 240px the height is not.

If no valid images are found on the page you'll see an alert window saying that no images were found.

invalid_single_error.png

Contact Us

Send us an email

If you can't find the answer to what you're looking for, send an email. Make sure to describe the issue in full details so we can understand it.

hello@weheartit.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete