How do I cancel my Subscription?
Subscriptions are administered and managed directly by Apple iTunes and Google Play.
iOS users - You can cancel your subscription directly from your iPhone by following these steps:
1) Access Settings in the home of your device;
2) Scroll down and tap iTunes Store & AppStore;
3) Tap your email and Apple ID, View Apple ID and enter your password;
4) Now, tap Subscriptions and select Hooked;
5) Tap the "Cancel Subscription" button to cancel.
Android users - You can cancel your subscription directly from your Phone by following these steps:
1) Open the Google Play Store app;
2) Tap Menu, Account, Subscriptions;
3) Find the Whi Gold subscription to cancel;
4) Tap Cancel.
If you can't find the answer to what you're looking for, send an email. Make sure to describe the issue in full details so we can understand it.
Known issues October 13, 2017